Privacy Policy

Your privacy is important to us. It is Dr. B V Reddy’s Dental Clinic’s policy to respect your privacy regarding any information we may collect from you across our website, https://drbvreddysdental.com, and other sites we own and operate.

General Information

This document is an electronic record in terms of the Information Technology Act, 2000, and rules thereunder as applicable, and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published by the provisions of Rule 3 (1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the rules and regulations, privacy policy, and Terms of Use for access or usage of https://drbvreddysdental.com.

The domain name https://drbvreddysdental.com (“Website”), is owned and operated by Dr. B V Reddy’s Dental Clinic (“Clinic”), a healthcare facility registered and operating in Hyderabad, Telangana, India, where such expression shall, unless repugnant to the context thereof, be deemed to include its respective representatives, administrators, employees, directors, officers, agents and their successors and assigns.

For this Privacy Policy (“Policy”), wherever the context so requires:

The term ‘You’ & ‘User’ shall mean any legal person or entity accessing or using the services provided on this Website, who is competent to enter into binding contracts, as per the provisions of the Indian Contract Act, 1872;
The terms ‘We’, ‘Us’ & ‘Our’ shall mean the Website and/or the Clinic, as the context so requires;
The terms ‘Party’ & ‘Parties’ shall respectively be used to refer to the User and the Clinic individually and collectively.

The headings of each section in this Policy are only to organize the various provisions under this Policy in an orderly manner, and shall not be used by either Party to interpret the provisions contained herein in any manner.

1. Information We Collect

Log Data
Our servers may automatically log standard data provided by your web browser, including your IP address, browser type and version, pages visited, date and time of visit, and other details.

Device Data
We may collect data about the device you use to access our website, including device type, operating system, unique identifiers, device settings, and geo-location data.

Personal Information
We may ask for personal information, such as your:

Name
Email
Phone / mobile number
Address
Medical records or appointment history
Payment details

User-generated content
Includes reviews or feedback submitted by users through the website or associated channels.

2. Legal Bases for Processing

We process personal information only where we have a legal basis, including:

Contractual necessity (e.g., appointment bookings);
Legitimate interests (e.g., service improvements);
Consent (e.g., newsletters or feedback forms);
Compliance with legal obligations.

3. Collection and Use of Information

We may collect and use personal data to:

Customize your experience.
Enable use of the website and services;
Contact you regarding appointments or updates.
Maintain internal records;
Analyze website usage for improvements.
Send promotional or health-related information.
Comply with legal and regulatory obligations;
Consider employment applications.

4. Disclosure of Personal Information

We may share personal information with:

Service providers (hosting, analytics, marketing, etc.);
Staff and consultants of the Clinic;
Authorities in legal or regulatory proceedings;
Partners assisting in marketing or communication;
Third parties are involved in data processing or research.

5. Tools and Third-party Policies

Google Analytics
Personal Data: Cookies and Usage Data
Privacy Policy – Opt Out

Google Ads & Tag Manager
Personal Data: Cookies and Usage Data
Privacy Policy

Facebook Pixel & Remarketing

6. International Transfers of Personal Information

Personal data may be stored and processed in India or abroad by third-party service providers. We ensure appropriate safeguards and agreements are in place in line with applicable data protection laws.

7. Your Rights

Consent & Choice: You may withdraw consent at any time.
Access: You may request a copy of your personal information.
Correction: You may update or correct inaccurate data.
Erasure & Portability: You may request deletion or transfer of data.
Restrict Use: You may limit how your data is used.
Complaints: You may contact us or a regulatory authority regarding misuse or breach of your data.
Unsubscribe: Opt out of marketing via email or contact forms.

8. Cookies

We use cookies to improve user experience and analyze web traffic. You can manage cookie preferences through your browser settings. Please refer to our Cookie Policy for details.

9. Business Transfers

If Dr. B V Reddy’s Dental Clinic or its assets are acquired, user data may be part of the transferred assets, and the acquiring entity may continue to process personal data as per this policy.

10 Limits of Our Policy

Our website may contain links to third-party websites. We are not responsible for their privacy practices and recommend reading their privacy policies.

11. Changes to This Policy

We may update this policy as needed. Continued use of the website implies acceptance of the revised policy. Significant changes will require renewed user consent.

Data Controller
Dr. B.V. Reddy’s Dental Clinic
info@drbvreddysdental.com

Data Protection Officer
Dr. B V Reddy’s Dental Clinic
info@drbvreddysdental.com

This policy is effective as of April 17, 2025.